Branch Details


Sales

Telephone
84-24-3886-6952
Emergency
84-90-615-6465 [Sales], 84-91-492-8998 [Reservation]
FAX
84-24-3886-6953
Address
Room 346, 3 Floor, ALS Cargo Terminal, Hanoi, Vietnam
More Info

Traffic

Telephone
84-24-3886-6964
Emergency
84-91-256-4038
FAX
84-24-3886-6953
Address
3rd floor, Noi Bai Cargo Terminal , Hanoi , Vietnam
More Info

KE Office
1. Sales & Reservation : 08:30~17:30 [Mon~Fri], 08:30~12:30 [Sat]
2. Traffic : 24hours
Counter
1. Export : 24hours
2. Import : 08:30~16:30 [Mon~Fri], 08:30~12:30 [Sat]
Warehouse
1. Export : 24 hours
2. Import : 08:00~16:30
Cut-off Time
1. Freighter : Departure - 4.5 Hours
2. Passenger Flight : Departure - 2.5 Hours
3. Dangerous Goods : - 6.0 Hours

Customs Clearance Hours
Customs working hours at HAN: 8:00AM ~ 11:30AM and 1:30PM ~ 4:30PM [Monday ~ Friday, except National Holidays]
Regulation & Remark
Customs clearance outside customs hours is possible with advance arrangements.
In emergency case, customs clearance is available based on pre-request.

Equipment Availability Remarks
Truck-Dock
Yes
Lower Deck Loader
Yes
X-Ray
Yes
DG Storage
Yes
Main Deck Loader
Yes
By-Pass
Yes
CCTV
Yes
Vault Room
Yes
Cool Room
Yes
"Dimension 3.2m[W]x5.2m[L]x3.7m[H]
Temperature control range : 2℃ ~ 15℃
ULD Position : Loose Cargo or 1PMC or 2RKN"
Warm Room
No
Freezer Storage
Yes
"Dimension 3.2m[W]x5.2m[L]x3.7m[H]
Temperature control range : -20℃ ~ 0℃
ULD Position : Loose Cargo or 1PMC or 2RKN"
Others Special Room
No

GHA Emergency Contact Point
- Export : +84 901 77 9090/ +84 901 77 9696
- Import : +84 901 77 9292/ +84 901 77 9696