• By leveraging 40 years of accumulated experience and know-how in cargo ground handling service, we are the No 1 provider of ground handling services in Korea. The Korean Air Cargo Terminal and Korea Airport Service are designed to enhance customer satisfaction with an advanced automated cargo handling system. Our valuable customers, including China Cargo Airlines, Delta Airlines, and Air France-KLM all recognize Korean Air's service to be of the highest quality.
• Korean Air is uniquely positioned to provide a wide range of cargo handling services that cover all the service items of Annex A in the IATA's Standard Ground Handling Agreement.
• Above all, we are proud of our qualified personnel whose range of expertise covers not only smart physical handling in ramp and warehousing, but also flawless documentation in load control, manifesting, irregularity tracing, customs clearance, etc.

RAMP Service

• Our dedicated and experienced staff enables the smooth loading and unloading of shipments.
• We are also fully equipped to handle a wide variety of aircraft including IL76F, AN124, B777F, B747F and B748F. Korean Air's professional cargo handling services meet the needs of all our customers.
• Service Details
  • Aircraft Loading and Unloading
  • Push-back and Tow-in Service
  • De-icing Service
  • Cabin Cleaning
  • Lavatory and Water Service
  • Ground Equipment Support

WAREHOUSE Service

• We currently serve 32 carriers in Seoul (ICN, GMP), Busan (PUS), and Cheju (CJU).
• We offer differentiated services with the largest and most modernized warehouses, special facilities and equipment for valuables and perishables.
• Service Details
  • Acceptance: Thorough check-in
  • Buildup: Higher load within contour
  • Breakdown: Reliable sorting
  • Delivery: Time-definite response
  • Special Cargo: Handling with experienced know-how
  • ULD Control: Close monitoring of movement and inventory
  • Irregularity Management: Punctual tracing service

Maintenance Service

• With over 40 years of maintenance experience, we ensure the satisfaction of all our customers.
• Our skilled technicians do not permit technical oversights of any kind. Additionally, a maintenance training simulator has recently been introduced to enhance our ability to systematically diagnose aircraft problems.
• Service Details
  • FAA-Approved Repair Station
  • Log Book Clearance
  • Material Handling
  • Line Maintenance
  • Technical Support

Fueling Service

• We use the latest fueling equipment and facilities in order to provide high quality fueling service that is compliant with international standards.
• An automatic hydrant fuel supply system using underground piping units provides fast and safe refueling service.
• Service Details
  • Automatic Oil Supply System
  • Remote Mobile Hydrant Service
  • Fueling via Tank Truck
  • Management and Operation of Fuel Distribution System
  • Receipt and Storage of Fuel

Flight Operation Service

• Our qualified dispatchers provide sophisticated flight operation services using advanced computer systems for our valued customers. On-time performance is ensured through specific briefings on flight operations.
• Service Details
  • Filing ATS, ICAO Flight Plans
  • Weather Folders and NOTAM
  • Report of Operational Status and Movements
  • Briefing Operational Information
  • Monitoring Flight Movements within VHF
  • Fuel Payload Calculations

• In addition to scheduled flights, Korean Air acts as a service contractor for non-scheduled charter flights to Korea. Service requirements for charter flights vary depending upon the purpose of operation and the shipment carried.
• We are always happy to provide detailed information with regard to any inquiries you may have.