Branch Details

Map Phone Book

Reservation Center

International

Telephone
82-2-751-7200
Emergency
FAX
82-2-751-7205 [Sales], 82-2-2656-5900 [Reservation]
Address
117, Seosomun-ro, Jung-gu, Seoul, Korea
More Info

Airport Operation Office

Export

Telephone
82-32-202-6501
Emergency
82-10-8300-3303
FAX
82-2-2656-8734
Address
40-112, Gonghangdong-ro 193beon-gil, Jung-gu, Incheon, Korea
More Info
● ARS 연결 번호 / Extension Number Guide
1 : 화물기 담당 / Freighter Flight Duty
2 : 여객기 담당 / Passenger Flight Duty
3 : 카운터, 서류 접수 / AWB acceptance
4 : 화물 조회, 출항 스케줄, 화물 손상, Claim / Flight schedule, Damage, Claim
5 : 세관신고, 적하목록, BUP 인증 / Customs, Cargo Manifest, BUP
6 : 위험물, 생동물 운송 / Dangerous Goods, Live Animals
7 : 창고료, CCA, 반입취하 / Storage Fee, CCA
8 : 기타 문의 / Other inquiries

Airport Operation Office

Import

Telephone
82-32-202-6502
Emergency
82-10-8300-3303
FAX
82-32-742-5709
Address
40-112, Gonghangdong-ro 193beon-gil, Jung-gu, Incheon, Korea
More Info
● ARS 연결 번호 / Extension Number Guide
1 : 세관 적하 목록 / Cargo EDI, Inbound Manifest
2 : 배정 / Assignment of Warehous location
3 : 반입 / Inbound Entry Declaration
4 : 인도 / Document Delivery
5 : 창고료 / Storage charge & Terminal Hanlding Charge (THC)
6 : 보류 / Irregular Shipping
7 : Online Claim (Pre-claim, Formal Claim)
8 : 스케줄 문의 및 기타 문의 / Other inquiries including Flight schedules

Airport Operation Office

Transit

Telephone
82-32-202-6503
Emergency
82-10-8300-3303
FAX
82-32-742-5060
Address
40-112, Gonghangdong-ro 193beon-gil, Jung-gu, Incheon, Korea
More Info
● ARS 연결 번호 / Extension Number Guide
1 : 환적화물 / Trasit Cargo Operation
2 : 트럭킹 및 해상연계 화물 / Air & Sea, Trucking

KE Office
08:30 ~ 17:30 [Weekdays]
Counter
Warehouse
24 Hours
Cut-off Time
1. Freighter : 4 Hours prior to Flight Departure
2. Passenger Aircraft : 3 Hours prior to Flight Departure

Customs Clearance Hours
24 Hours
Regulation & Remark
- Daytime Contact Point : ＋82-32-722-4221
- Nighttime Contact Point : ＋82-32-722-4100

Equipment Availability Remarks
Truck-Dock
 Yes
Lower Deck Loader
 Yes
X-Ray
 Yes
DG Storage
 Yes
Main Deck Loader
 Yes
By-Pass
 Yes
CCTV
 Yes
Vault Room
 Yes
Cool Room
 Yes
35 PLT
Warm Room
 Yes
13 PLT
Freezer Storage
 Yes
10 PLT
Others Special Room
 Yes
constant temperature and humidity room [3PLT]

○ K-TEC [Passenger Operation]
- Export : ＋82-32-202-9375~8 (AWB Acceptance +82-32-742-5743~4)
- Import : ＋82-32-742-5716~7 (AWB Delivery +82-32-742-5700)

○ KAS [GHA]
- Export Irregularity : ＋82-32-742-2215
- Import Irregularity : ＋82-32-742-2230, 2224