Branch Details


Reservation Center

International

Telephone
82-2-751-7200
Emergency
FAX
82-2-751-7205 [Sales], 82-2-2656-5900 [Reservation]
Address
117, Seosomun-ro, Jung-gu, Seoul, Korea
More Info

Airport Operation Office

Export

Telephone
82-32-202-6501
Emergency
82-10-8300-3303
FAX
82-2-2656-8734
Address
40-112, Gonghangdong-ro 193beon-gil, Jung-gu, Incheon, Korea
More Info
● ARS 연결 번호 / Extension Number Guide
1 : 화물기 담당 / Freighter Flight Duty
2 : 여객기 담당 / Passenger Flight Duty
3 : 카운터, 서류 접수 / AWB acceptance
4 : 화물 조회, 출항 스케줄, 화물 손상, Claim / Flight schedule, Damage, Claim
5 : 세관신고, 적하목록, BUP 인증 / Customs, Cargo Manifest, BUP
6 : 위험물, 생동물 운송 / Dangerous Goods, Live Animals
7 : 창고료, CCA, 반입취하 / Storage Fee, CCA
8 : 기타 문의 / Other inquiries

Airport Operation Office

Import

Telephone
82-32-202-6502
Emergency
82-10-8300-3303
FAX
82-32-742-5709
Address
40-112, Gonghangdong-ro 193beon-gil, Jung-gu, Incheon, Korea
More Info
● ARS 연결 번호 / Extension Number Guide
1 : 세관 적하 목록 / Cargo EDI, Inbound Manifest
2 : 배정 / Assignment of Warehous location
3 : 반입 / Inbound Entry Declaration
4 : 인도 / Document Delivery
5 : 창고료 / Storage charge & Terminal Hanlding Charge (THC)
6 : 보류 / Irregular Shipping
7 : Online Claim (Pre-claim, Formal Claim)
8 : 스케줄 문의 및 기타 문의 / Other inquiries including Flight schedules

Airport Operation Office

Transit

Telephone
82-32-202-6503
Emergency
82-10-8300-3303
FAX
82-32-742-5060
Address
40-112, Gonghangdong-ro 193beon-gil, Jung-gu, Incheon, Korea
More Info
● ARS 연결 번호 / Extension Number Guide
1 : 환적화물 / Trasit Cargo Operation
2 : 트럭킹 및 해상연계 화물 / Air & Sea, Trucking

KE Office
08:30 ~ 17:30 [Weekdays]
Counter
Warehouse
24 Hours
Cut-off Time
1. Freighter : 4 Hours prior to Flight Departure
2. Passenger Aircraft : 3 Hours prior to Flight Departure

Customs Clearance Hours
24 Hours
Regulation & Remark
- Daytime Contact Point : +82-32-722-4221
- Nighttime Contact Point : +82-32-722-4100

Equipment Availability Remarks
Truck-Dock
Yes
Lower Deck Loader
Yes
X-Ray
Yes
DG Storage
Yes
Main Deck Loader
Yes
By-Pass
Yes
CCTV
Yes
Vault Room
Yes
Cool Room
Yes
35 PLT
Warm Room
Yes
Freezer Storage
Yes
Others Special Room
Yes
constant temperature and humidity room

○ K-TEC [Passenger Operation]
- Export : +82-32-202-9375~8 (AWB Acceptance +82-32-742-5743~4)
- Import : +82-32-742-5716~7 (AWB Delivery +82-32-742-5700)

○ KAS [GHA]
- Export Irregularity : +82-32-742-2215
- Import Irregularity : +82-32-742-2230, 2224