Branch Details


Sales Office

Telephone
852-2215-3574~9
Emergency
852-2215-3576
FAX
852-2215-3580
Address
RM 316, South Office Block, Super Terminal One, Hong Kong International Airport, Hong Kong
More Info
By bus : Any airport bus of “E” code [ex-E32] from downtown to super terminal one.

Airport Operation Office

Telephone
852-2769-8472
Emergency
852-2769 8472
FAX
852-2362-4378
Address
RM 316, South Office Block, Super Terminal One, Hong Kong International Airport, Hong Kong
More Info
By bus : Any airport bus of “E” code [ex-E32] from downtown to super terminal one.

KE Office
1. Sales & Reservation : 09:00 ~ 18:00 [Weekdays]
2. Traffic : 09:00 ~ 03:00 [Daily]
Counter
24 Hours
Warehouse
24 Hours
Cut-off Time
1. Freigher
ㅇ ULD (Pre-packed) : STD - 2.5 Hours
ㅇ GEN Loose : STD - 4 Hours
ㅇ XCO/XPS/KCX : STD - 2 Hours

2. PAX
ㅇ ULD (Pre-packed) : STD - 2.5 Hours
ㅇ GEN Loose : STD - 3 Hours
ㅇ XCO/XPS/KCX : STD - 2 Hours

Customs Clearance Hours
24 Hours
Regulation & Remark
1. Airport Website : www.hkairport.com
2. Customs Website : www.info.gov.hk/customs

Equipment Availability Remarks
Truck-Dock
Yes
Lower Deck Loader
Yes
X-Ray
Yes
DG Storage
Yes
Main Deck Loader
Yes
By-Pass
Yes
CCTV
Yes
Vault Room
Yes
Cool Room
Yes
"Dimension : 1,775 sqm
Temperature control range [2]℃ ~ [8]℃
ULD Position : 49 ULD Positions "
Warm Room
No
Freezer Storage
Yes
"Dimension : 346 sqm
Temperature control range [-15]℃ ~ [-25]℃
ULD Position : 8 ULD positions"
Others Special Room
No

- GHA Customer Representation Unit, Hactl Duty Service Control : +852-2753-2411