Branch Details

Sales Office

Telephone
81-3-5443-3388
Emergency
81-90-1016-5743
FAX
81-3-5443-3399
Address
Tokyo KAL BL 5F, 3-4-15 Shiba, Minato-Ku, Tokyo, Japan Zip code 105-0014
More Info
Email : haikawa@koreanair.com
[Duty: Aikawa]

Reservation Center

Telephone
81-3-5443-3377
Emergency
81-70-5502-9771
FAX
81-3-5443-3399
Address
Tokyo KAL BL 5F, 3-4-15 Shiba, Minato-Ku, Tokyo, Japan Zip code 105-0014
More Info
Email : TYODJFR@koreanair.com

Airport Operation Office

Export

Telephone
81-476-32-7574
Emergency
81-80-5080-2835
FAX
81-476-32-7579
Address
No.3 cargo building, Narita International Airport, 2071 Aza-dainota, Komaino, Narita-city, Chiba, Japan Zip code: 282-0021
More Info
Email:mishii@koreanair.com
[Duty: Ishii]

Airport Operation Office

Import

Telephone
81-476-32-7571
Emergency
81-80-5080-2835
FAX
81-476-32-7579
Address
No.3 cargo building, Narita International Airport, 2071 Aza-dainota, Komaino, Narita-city, Chiba, Japan Zip code: 282-0021
More Info
Email:mishii@koreanair.com
[Duty: Ishii]

KE Office
1. Sales : [Mon~Fri] 09:30~18:00
2. Traffic : Export - [Mon] 08:00~24:30 [Tue~Sat] 08:00~01:30 [Sun] 08:00~19:00
Import - [Mon-Sun] 08:00~23:30

Counter
Export - [Mon~Sat] 08:00~22:30 [Sun] 08:00~17:00
Import - [Mon~Sun] 08:00~23:30
Warehouse
1. Export : [Mon~Sat]08:00~23:00 , [Sun] 08:00~17:00
2. Import : 06:00~24:00
Cut-off Time
1. Freighter : Departure-3 Hours
2. Passenger Flight : Departure-2 Hours

Customs Clearance Hours
24 Hours Pre-information & arrangement with Customs is necessary except normal custom business hour. [08:30 ~ 17:00, Mon ~ Fri]
Regulation & Remark
1. Customs Website : www.customs.go.jp/tokyo/
2. Animal Quarantine Website : www.maff.go.jp/aqs/
- Regarding to of cloven-hooted animals [e.g. cattle, pigs, sheep, etc] from Korea or via Korea, import is not permissible.
- After 21:00, Pre-INFO to Quarantine & reservation is necessary.
3. Airport Website : www.narita-airport.jp/

Equipment Availability Remarks
Truck-Dock
 No
Lower Deck Loader
 Yes
X-Ray
 No
DG Storage
 Yes
Main Deck Loader
 Yes
By-Pass
 No
CCTV
 Yes
Vault Room
 Yes
Cool Room
 Yes
"#1 :
Dimension : 435 ㎡
Temperature control range : -5 ℃
ULD Position : 6LD3
#2 :
Dimension : 562 ㎡
Temperature control range : 5 ℃
ULD Position : 6LD3"
Warm Room
 No
Freezer Storage
 Yes
"Dimension : 96 ㎡
Temperature control range : -10 ℃
ULD Position : Loose cargo only"
Others Special Room
 No

- Warehouse, Ramp Contact Point [JAL] : ＋81-476-34-3436